How to Beanstack for Staff
Please review the videos below to learn how to use the Info Desk Beanstack account to help patrons with various tasks, like creating an account, editing account info, logging reading, and more!
Underneath a few of the videos are links to written instructions on how to perform some tasks for quick reference.
How to Navigate Your Admin Interface
Learn how to use all the administrative tools and sections on your Beanstack site.
How to Log Reading for a Patron as a Staff Member
Learn how to log reading for a reader.
How to Look Up and Manage Patron Accounts
Learn how to search for and manage accounts for your patrons.
How to Register a Returning Reader for a Challenge
How to Edit Patron’s Account Information
How to Reset a Patron’s Password
How to update a reader’s information, like grade level or school
How to Add a Reader to a Patron’s Account (ex: adding children to a Parent’s account)
How to Redeem Rewards for a Patron
Learn how to easily redeem a reward for a reader.
How to Create an Account for a Patron
Learn how to create an account and add readers for a patron.
How to Earn or Unearn Badges for a Reader
Learn about manually earning or un-earning badges for readers.
